FAQ

Simply put answers to FAQ


Why Residential Proxies are Better than Datacenter Proxies?

What is a proxy server?

Proxy servers are intended for setting up high-anonymity Internet connections and, initially, as a tool to counter hacker attacks and surveillance. A proxy server is a device (a PC, laptop, etc.), which is an intermediary between a user’s device or local network and the global network (the Internet). High anonymity is achieved through masking of a user’s main IP-address behind the proxy’s.

If you are directly connected to a server, whatever website or resource you visit, it will track your IP address, which your ISP has assigned to you. Once you connect to a proxy server, that IP-address is no longer visible to the website. They will see the proxy’s IP instead.


Why use proxies?

As mentioned above, proxies are used to change your visible IP-address when you browse. This is not to justify any nefarious or felonious activities: all you want to do is circumvent barriers, not conceal your identity. Proxy servers are used for several purposes, to name a few:

  • Circumventing restrictions and bans: some ISPs may geo-block access to websites. To overcome such barriers, you can connect to a proxy located in the website’s home country. Likewise, if a website is blocked in your country, you can connect to a proxy located outside your country, from where the website is accessible, and view it. This is also the case of query and download limits: you can circumvent these in exactly the same fashion. 
  • Data scraping: to run a website or a business successfully, one should have sources of information close at hand. If you hang around a resource for a long time, its owner might not be okay with that, so he or she will ban you. You can change your IP-address and take suspicion off from yourself (at least for a little while) and continue to scrape data.
  • Website and ad verification: also, you can use the tactics to check the accessibility of your website and ads in other regions of the world. In other words, you can access your own page from a foreign proxy and see whether or not it is displayed properly and ensure that the content is not distorted.

Why choose residential proxies?

There are various types of proxies that differ in structure and reliability. The most common ones are datacenter and residential proxies.

Datacenter proxies are very popular, because they use advanced software and technical solutions. They boast speedy and stable connections. Mostly, they are used for vendor purposes: ISPs rent servers and IP pools that are owned by datacenters. The IPs are sold to users.

You can purchase a group of IPs and change them from time to time, making it even harder for websites to track them. Datacenter proxies are quite so affordable. However, they have some weak spots.

Their effectiveness attracts crowds of users, and not all of them are good boys and girls. Cybercriminals and bot networks choose them more often than not, so they have pretty much fallen into distrust. Many whales, such as Avito, Facebook, Google, Instagram, etc., have blacklisted large pools of datacenter IPs. Therefore, if you have connected to a datacenter proxy and are now browsing actively, admins will definitely check your IP and ban it in case it is blacklisted (which is quite so possible). Just the mere fact of your using a datacenter IP is a good reason for many sites to at least scrutinize you.

For this reason, residential proxies are increasingly popular. In fact, a residential IP is an address, which an ISP assigns to ordinary users (mostly homeowners); these, in turn, allow other users to route their traffic via their devices (PCs, laptops, tablets, smartphones or routers) and use them as proxy servers. Once you have connected to such a proxy, your main IP-address will be masked behind the proxy’s address.

Residential proxies are managed by networks, and AstroProxy is just one of them. It handles a huge number of residential IPs in Russia, Ukraine, Belarus, Kazakhstan, Germany and France. In other words, you can connect to any residential IP located in these countries.

We use the NAT technology, which allows hundreds and thousands of devices, each one having its own IPv4 address, to connect to one public residential IPv4 address. It is impossible to provide a public IPv4 address to each and every user, so NAT appears to be an excellent solution. A large number of addresses can be hidden behind the public IPv4 address and are invisible for websites, as these users browse. Every time you visit a resource via a residential IP, it is this public residential IP address, which belongs to the owner of the residential proxy (he is just an ordinary user), that the resource will be able to track.

Also, there are backconnect residential proxies, which allow you to change IPs several times a day and make it even harder to track you.

That’s why websites do not ban residential IP-addresses, they just see no reason to suspect ordinary users of nefarious activities. There is no anti-bot or anti-spam system that can distinguish you from a regular user. Also, blocking residential IPs would not be good for websites themselves, because it would harm not only bots, scrapers or account managers, but regular users as well.

Although residential proxies are more expensive than datacenter proxies, most likely, they will pretty much outrun datacenters in popularity. Many savvies consider datacenter proxies obsolete, because they are blocked soon after you connect to them and cannot really perform their functions any more (circumventing bans, search for information, etc.)

Conclusion

If you would like to check your proxy server’s category and ensure that it is reliable, please, check https://proxyleak.com (Extended Version -> IP address). If you realize that it is a datacenter proxy, look for another one, because sites will automatically list your address as suspicious, you will lose access to your favorite websites and eventually waste your money. Instead, you can contact a reliable and reputable network (for example, AstroProxy), connect to a residential proxy, browse without fearing bans and access any relevant information.


How does changing IP per request work?

Ports work independently. When changing the address for each request, each connection will have its IP address before it is closed.

The change mode "per request" is very specific and is used in some types of parsing tasks; use it only after testing.

How to test AstroProxy proxy servers for free


To test a proxy for free, you should contact the support service and request the bot to provide you a test connection or consult an admin.

You will be granted a small sum of money, which is enough to get to know the service.

If you need more money for a test, the support service will be happy to grant you a larger sum, but manually.

Increased bot activity and unethical users have forced us to reduce the test sum to less than $1.

It is enough to buy just one mobile or residential proxy port (a dynamic proxy) with 100Mb of traffic.

This post describes in detail all order parameters and explains how to use our proxies.

Once the sum is added to your account, you must order a port.

A port is a dynamic proxy (controlled, back-connect), and its address is actually our server’s address; the external address will change as specified in the port settings.  

Therefore, once you have ordered a port, you need to enter the proxy address into the soft or browser without having to make any further changes to the settings.

How to place an order:

1. Be sure that you have money on your account

2. Press the "Add port" button


3. Select appropriate settings. (Please follow the manual to see options)

ATTENTION! To avoid bans, we strongly recommend that you choose both country-level and city-level targeting.

You can read more about the choice of a proxy for specific goals in the FAQ section ( https://blog.astroproxy.com/en/faq ) or consult our support service.

Choose the new-IP-for-every-request mode only if you are sure you can use it without getting banned!  

Real users do not change IPs randomly. They rotate them within a particular city location or ISP’s range only.

Also, if you are running a lengthy session, you must be sure that all your requests come from the same IP address. This mode is not suited for browsing or Facebook!

This mode is good for specific registration goals and some types of parsing.

For manual browser or anti-detect browser work it is better to manually change IPs by HTTP-link URL.

The Main Order Parameters

Quantity: a needed number of ports with the same settings. We recommend that you create a separate port for each account and thread. If you need a long list of proxies, you can create lots of low-traffic (for example, 100Mb) ports.

Name: name your port in such a way as not to mix it with proxies, particularly if you work in a team. Many users give mnemonic names to ports.

Network type: a type of proxy, which you are going to order (mobile, residential, datacenter, etc.)

Country: specify a country that is home to IP addresses, which you are going to assign to your port (if you choose "Any", the system will randomly pick an IP address from the pool).

City:  specify a city that is home to IP addresses, which you are going to assign to your port (if you choose "Any", the system will randomly pick an IP address located in any city within the range).

ISP: Internet Service Provider (if you choose "Any", the system will randomly pick an IP address located in any city within the range).

ATTENTION! To avoid bans, we strongly recommend that you use country- and city-level targeting and, if you use mobile proxies, ISP-level targeting as well. 


Rotate external IP:  a port’s operation mode. It determines how external IPs will be rotated: by time, HTTP-link URL/GET request, or you will get a new IP address every time you go online. Choose one that suits your goals. To avoid problems, consult our support service.  In most cases, rotation by time or HTTP-link URL works well. Sometimes, IP addresses change by themselves, imitating users’ activity. Our system will select an appropriate new IP address as you configure it to.

Traffic volume: once you buy a port, you get a prepaid volume of traffic. When it expires, you can extend the port and buy the needed amount of traffic. To see how much traffic you need, you should test the system. You should order at least 100Mb of traffic.

Login: username, which you type in to access proxies.

Password: type it in to access proxies.

Access by IP (each written in a new line): if you do not want to enter your username and password for some reason, you can specify a list of IP addresses intended for passwordless authentication. In this case, you will not need to enter username and password.

When you have finished the order procedure, the port will appear in your profile.


The main elements are shown and described in the screenshot images.

To avoid problems and make your work with dynamic proxies more effective, consult our support service!

Thus you will save a lot of time and energy.

The main elements are shown and described in the screenshot images.

To avoid problems and make your work with dynamic proxies more effective, consult our support service!

Thus you will save a lot of time and energy.

If I choose ‘any’, will I be connected to IPs from a specific country or will countries change every time I connect?

If you have chosen ‘Any’, the system will automatically select an IP from the pool. It will choose any address that is currently not being used.

Also, it can rotate IPs. There won’t be any country-level targeting, the system will choose IPs from different countries. 

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What would you recommend if I use Facebook?
1. Depending on your use of your Facebook account, buy at least 500Mb of traffic per port/account.

For Facebook, use a rotate-by-HTTP-link mode. Create a separate port for each account. It is imperative that you select city-level targeting in the settings!

It is advisable that you choose the city, which you have specified (in the respective field in your account) as your home city.

2. Before you advertise, warm up your account: make a friend list, subscribe to communities, click like buttons, repost, exchange messages, etc. Be sure that your language, activity, subscribers, etc. maximally cater to the proxy’s geographic location.

3. Launching it:

If you are planning long-term advertising, it is advisable to hire a group of admins to run your fan page in case you get banned. Leak your traffic gradually; you’ll be better off using a physical card. However, it is an advertisement issue, not a proxy issue. Even if you realize that your ad cabinet is banned, not the account itself (for your failure to provide a selfie, etc.), your account and proxy are ok.

What is the difference between mobile/residential/datacenter proxies?
Can I pay via PayPal?

Yes, you can. PayPal is an international payment system used by thousands of vendors around the globe.

What if the webRTC does not change?

Use anti-detect browsers (Multilogin, Indigo, LinkenSphere, Aezakmi) or deactivate WebRTC.

Linken Sphere will reload WebRTC if you change IP in Dynamic Socks 5

https://ls.tenebris.cc/documentation/session?s=connection

Dynamic socks5: for mobile SOCKS; every time you change IP it reloads page to substitute for WebRTC.


Deactivate WebRTC:

We either block media.peerconnection.enabled = false

or set it up to connect to a default IP address

media.peerconnection.ice.default_address_only = true


Google Chrome the WebRTC Block or WebRTC Leak Prevent plugin (there is one for Opera as well).

How big is the proxy pool?

More than 100,000 IPs per day and 1,000,000 unique IP addresses per month. The pool is growing all the time.

This data was last updated on 05/05/2020.

I came across your competitor’s website offering residential proxies at lower prices than yours. What’s wrong?

1. Please, always be sure you are not being tricked into using datacenter proxies instead of residential ones. You can check it out on proxyleak.com > extended version -> ip -> type, there should be the word “residential.”

2. Every time you check such services, be sure you are not being tricked into buying a proxy that is actually an open one, which happens quite so often. Check out 2ip.ru in the privacy checkup section. Make sure there are no open ports.

3. Always check IP’s rankings using, for example, https://getipintel.net/. Some IPs are overloaded or spammed.

4. We have very few true competitors. We offer high quality proxies that outperform Luminati, Geosurf, Microleaves, etc., at a five times lower price, let alone user friendliness and easy registration.




I would like to run a multithread in ZennoPoster, but I want ports to rotate IPs independently of each other. Should I use a GET request?

Yes, once you are finished with your work, you’ll better off using GET/POST and/or API

Whoer.net sees some proxies as blacklisted. What can I do about it?

Even Whoer says the blacklists do influence SMTP messaging. Very many mobile and residential proxies have been blacklisted. This happens when a single external ‘white’ IP address is shared by hundreds of devices, some of which may be infected and sending out SMTP spam; the address may end up in a blacklist. This concerns SMTP messaging only, other functions are not affected.

What is a rotation HTTP-link URL?
Where do I find a GET/POST request to assign a new IP to a port?
How much traffic should I specify in my order?

You should order at least 100 Mb of traffic. You can extend your port anytime, and you will know how much traffic you need as you continue to use our service.

I’d like to connect to a residential proxy in Canada. How do I pay for it? How expensive is it?

You pay for a port and traffic. All our proxies are dynamic, i. e. external IPs will be rotated as you set them up to be. We do not charge any extra fees for your accessing of IP addresses.


Does the number of ports matter much?

To avoid bans, you can create a port for each thread and change IP addresses every time you finish a task if you like.

How do I change an external IP by HTTP-link URL?How do I change an external IP by HTTP-link URL?

There is a button in your profile and API (POST/GET) functions, which integrate into the software. You can change IPs through a click on the button or using API.

How long does the trial period last?

The trial period starts once you start routing traffic via a proxy. Its length depends on the test period specified in your order. We pass only test payments to the account.

Where can I look up the number of proxies, which I’m going to use?

We provide access to a pool of proxies. The number of ports is specified by you when placing an order. A port is equivalent to a dynamic proxy. A dynamic (backconnect) proxy is one with an unchanging address (our server). The external address will change as you configure it to when placing an order.

What tariff is better for Facebook advertising?

If you are planning to advertise on Facebook, you must use a residential proxy with mandatory city- or ISP-level targeting. Each account should have a separate port. Rotate IPs by HTTP-link URL only, do not change them during a session.

How long does a proxy last?

We are a dynamic network, so even if your IP address goes offline, the system will provide a new IP in such a way as to look like you are a regular user, i. e. the new IP address is located in the same city and belongs to the same ISP (as specified in your order). This means that a proxy lasts forever.

Can I change IPs through API based on specific parameters (country+city+ISP and possibly IP mask)?

To change IP, you can use API or click the button in your profile; IPs will rotate within the range specified in your order, our server will select IPs in an automated mode.

Do your proxies work for services like craigslist.org and ebay.com?

Yes, they do. We suggest that you use residential proxies with city-level targeting, or mobile proxies with city- and ISP-level targeting. This should help you avoid bans. Please, assign a separate port to each account.

I need a proxy connection to boost user behavior data in search engines. Which one should I use?

We recommend residential and mobile proxies with mandatory city-level and ISP-level targeting (for mobile proxies) as well. You can set it up to change IP by HTTP-link URL or at a time interval, which exceeds the session’s length by 15%. A separate port should be assigned to each thread.

Do you provide static IPs?

We are a residential proxy network, so we cannot guarantee availability of static IPs. However, there is hardly a task, where static IPs would be absolutely necessary; you just need to connect to proxies located within a particular city and run by a particular ISP, just like regular residents do. Choose city-level targeting.

How do I know how much traffic I need to use?

This requires a bit of testing; three hours of active Facebook farming with video and photo viewing will take about 500 Mb.

I purchased dynamic ports with IPs rotated by HTTP-link URL. I didn’t change address in my profile, it just change by itself. Why?

This can be due to high network activity. To avoid bans, you should use a separate port for each account and use city-level targeting. If you are using mobile proxies, use both city- and ISP-level targeting.

What geo options do you offer and at what price? Do I need to pay a monthly fee or based on the amount of traffic used?

You pay 2.5$ or more per gigabyte; latest information on prices and geo is available on the order page. You should order at least 100Mb (about $0.34)  

Why should I not get a new IP for every request?

As you do a task, the IP may change, and your target service feel suspicious. Use this mode only if it really suits you and you fully understand how it works. This mode is great for proprietary software developers.

How do I test it for free?

Contact our support service and follow instructions. Feel free to ask us what settings and tariffs to choose, so you can work without a hitch.

What is a port (proxy port, thread)?

A port is what is presented as IP:PORT, a dynamic proxy, and our server (node-xx-x.astroproxy.com) is this proxy’s address. The port’s external addresses (proxy addresses) change according to the port’s settings. At a certain point of time, a single port is using only one external IP.

I’m planning to work with social media and run multiple accounts. Which option is more suitable for these purposes?

If you are working vial social media, we suggest the following:

Run a separate port for each account and use city-level targeting to avoid bans. For mobile proxies, use ISP-level targeting as well. Residential and mobile proxies are the best for those who work with social media. Do not use datacenter proxies, because they are vulnerable, so you will get blocked right away.

Can I change a country, build up traffic, and switch between IP rotation modes after purchase?

You cannot switch between countries. You can extend and build up traffic, switch between IP rotation modes and change your login.

What should I do if I run out of traffic?

Once a port expires, you can top up your balance and then press the Extend button. Once you have specified the amount of traffic, the system will deduct the respective sum from your account.

AstroProxy Helps Business


AstroProxy is a young residential proxy network, which has gained immaculate reputation over a little while and now is expanding rapidly. If provides quite a number of options for those who have good reasons to mask their real IP addresses and continue to work legally and profitably. 

The company offers solutions for online business persons, who need to ensure that they can get all needed information online and be sure they will not be blocked from accessing it. AstroProxy operates a good-sized network and provides the following types of proxies: 

  • Datacenter proxies offer pools of traditional IP addresses that are owned by hosting providers, yet are not connected to ISPs.
  • Residential proxies are rented by ISPs and assigned to homeowners. Actually  residential proxy is an IP assigned to a device owned by a homeowner, who allows other uses to connect to and route traffic via it.
  • Mobile proxies are actually mobile devices, whose owners allow other users to route traffic via these devices.

AstroProxy is well aware of the pluses and minuses of each of these options. We insist that residential IPs do have future. They are effective in terms of masking conventional IPs, because residential IPs are rented by ISPs and represent real users (homeowners) in different parts of the world. Once a user, who connects via a residential IP, visits a website, the residential IP-address (not the user’s main one) becomes visible for the website. Because the residential user is real, it won’t look suspicious to the website and won’t make them want to block it. This opens up quite a plethora of horizons for businesses. 


AstroProxy helps find real data 

There are quite a number of good reasons why businesses want to resort to residential IPs. Most businesses want to know more about their competitors. They have to do tons of browsing and make competitor websites feel suspicious about them. Websites tend to distrust datacenter IPs because they are notoriously popular among scams. Any user attempting to scrape data from a website via such an IP will be banned pretty soon.

Residential IPs do not cause any suspicions, providing that they are run by a reputable company and have not been abused. Any visit from a residential IP looks to websites like a real one, because they see real users’ IPs and therefore do not need to worry. Businesses can check as many websites as they need to dig information without fearing red flags. 

Security

Getting blocked by a competitor is frustrating, but not the worst thing yet. Scams can track your IP address, take time to check and learn your every move and steal your identity. You may end up with your IP stolen and used as a server for scam purposes. The worst-case scenario is your ruined reputation, because all nasty tricks will be carried out on your behalf. If you join AstroProxy, you will be able to connect to a new residential IP every day, so criminals won’t keep up with you.

Brand and Copyright protection

If you are running a business online, brand and copyright protection should be your number-one priority. Just like your competitors, you will want to ensure that no one captures your idea and implements it before you do. Therefore, it is no wonder that websites keep track of IPs visiting them (including yours). 

Also, residential IPs help to target counterfeit firms. To cover up tracks, these fraudulent firms block IPs that come from countries where manufacturers are headquartered and original goods are produced. This makes it hard to trace them and bring to justice. With a residential IP at hand it is possible to connect to a server located in such a country and secure your brand and/or intellectual property.

AstroProxy has all tools at hand, which can help you avoid the trouble. Residential IPs are among the safest ones, particularly those handled by reputable and conscientious providers. We guarantee full and complete protection of your brand and whatever copyright information you have in relation to your business.

Testing Foreign Software

If you are a business person and you have purchased an important application made by a company headquartered outside of your country, you may have difficulty testing its performance. Keeping all apps ticking properly is a must for any business. There are ways around the barrier: you can outsource an expert in the app’s home country or connect to an office in that country via a residential IP. The latter appears to be a quicker, easier and cheaper option. AstroProxy handles a huge network of residential IPs, so we will put you through to the app developer in a matter of minutes.

Saving

Many accommodation services and booking offices set prices that are discriminately different according to geographic location. Also, they offer discount to citizens of some countries. In this context, residential IPs open up numerous saving opportunities. In other words, a user can connect to a residential IP located in a region, where services are less expensive or discounted and save quite a bit of cash. 

Ad verification and marketing

Marketing and advertising are the two fundamental musts for everyone aiming for a success in an online business. Businesses need to be sure that every ad they place online is eventually viewed by the target audience. It is hardly a secret that there are guys who use high-tech tricks to use someone else’s ad and claim revenue for these without actually placing an ad. Not infrequently, scams redirect users from real pages to fake ones than present misleading or false information. 

If you want to be sure that your ad is visible to your target audience in another country, the best thing you can do is route your connection via a residential IP located in this country and view your ad. Also, you can check the work of local search engines by your website’s ranking. Finally, by connecting to a local residential IP, you can check your competitors’ marketing tactics and maybe get an understanding how to improve yours.

Staffing your business

Today, it is quite possible to find a gifted specialist in any location. Businesses are increasingly interested in employing qualified staff and building international teams, which has proved to be an effective tactics. However, many job sites use geolocation filters and block candidates from specific countries. 

A residential proxy pretty much solves the problem, as you can connect via a resident of the country, where the job site is hosted, and browse for an employee as if you were just another citizen of this country. With AstroProxy by your side, you can find and employ a savvy in less than a few minute in Germany, France, Russia, Kazakhstan, Ukraine, Belarus.

Account management

To sell goods and services in social media, users have to market them properly. This may require running several accounts, which is not welcomed by social networking websites. If you try to market in social media using your main IP only, they will promptly reveal and red-flag you. Most social media use anti-bot tools, so using a bot won’t work either. 

A residential IP is quite a solution when it comes to masking your main IP and running your campaign from several accounts. If you apply to AstroProxy, we will pick up a network of residential IPs for you and make you look to these websites like a group of independent users. You will be able to run your marketing campaign without fearing a red flag.


Conclusion

Given the facts described above, it can be admitted that the biggest disadvantage of residential proxies their high price. AstroProxy is a user-oriented company that aims for high quality, online security and fair pricing. As it is recognized by our community, we are doing a good job solving numerous problems for businesses and individuals.


I bought a proxy from another network, and they work on a pay-per-thread basis, i. e. each thread is a new IP address. Can I do the same here?

In AstroProxy, you buy a port with a prepaid traffic volume. The external address will change depending on how you have configured it during the purchase. The term “thread” is used in different ways, and in this context it means “a port.” You just need to buy the needed number of ports.

I need to see a list of proxies, but I cannot.

That’s simple:

1. Create as many low-traffic (for example, 100 Mb) ports in your profile as you can (as many as you want to see in the list);

2. Export the list in your preferred format.

How many simultaneous connections can a port handle?

A port handles up to 50 TCP connections.

Do I need to pay on a monthly basis or when I run out of traffic?

If the month ends before you run out of gigabytes, you make your monthly payment. If you run out of gigabytes before the month ends, you pay for another portion of gigabytes.

Is a port actually a one IP address?

A port (IP:PORT) is a proxy server. You connect to it, and it is static. An external IP address will change as you configure it when buying a port.

I read about different types of proxy networks: residential, business, college, hosting. What are these?

Business networks are run by organizations and offices (office buildings, small enterprises, etc.);

Cellular/mobile networks (Verizon Wireless, T-Mobile etc.);

Residential networks are operated by home ISPs (Comcast Cable, Charter etc.)

College networks are run by colleges or high schools (Harvard High School)

Hosting networks include datacenters or cloud services (Rackspace, Softlayer, AWS).

Do you provide IPs that belong to real users?

Yes, all IPs that we offer belong to real users, and we access their channels on mutually rewarding terms.

Is your network distributed around different countries and the United States?

In the order panel you can select an IP in a country and/or city, in which we operate right now.

What is the price?

You pay us for building a port (a small fee) and traffic (the bulk of the price), and You pay on a traffic-per-port basis. The port may expire by traffic or cash – whichever runs out first.

What is the number of users per channel?

The system provides individual ports, so that customers do not run across each other.

What kind of traffic do you charge?

We charge for one that turns out bigger. If you have downloaded more data than uploaded, the downloaded traffic will count and vice versa.  

What’s your trial grant?

We grant $2 for trial, so you can buy some proxy packages you need.

The trial starts once you run traffic via a proxy. You don’t need to worry even if you are unable to start right after grant receipt.

To run a trial, please, type in your email.

How frequently can I change IP?

You can change IP address once every 30 seconds. The IP will change instantly, without delays.

What are the support service’s work hours?

The support service is available from 9:00 a. m through 12:00 a.m. every day.

Response time depends on our team’s workload. Please, stay put, and we will answer any and all of your questions.

What’s a proxy pool?

Only online IPs can be part of a pool. Hand-picking digits to create addresses that are not actually online constitutes a scam.

We run our business honestly, so our pools include online IPs only.

How big is our pool of proxies?

Our pool is growing all the time and it comprised 100 000 IP addresses when we were writing this post. For more accurate information, please, contact our support service.

What is the uptime?

We use dynamic proxies with advanced algorithms, which ensure a 99.9% uptime.

Proxies go down only in case of serious technical issues. I there is one, our team of technicians will promptly fix it, and we will compensate for the downtime.

Do you have Instagram/ WhatsApp/ Avito/ Facebook/ Google/ behavioral/ advertising/ parsing, etc. proxies?

Yes, we provide proxies that solve all sorts of tasks. Please, address our support service, specify your goals and tasks, and they will pick up the right type of proxy for you.

Some IPs are blacklisted. Does that mean there are bad proxies?

Residential or mobile proxies will not get blacklisted unless you use SMTP to spam. With these types of proxies, blacklists can be disregarded.


If you use a blacklisted datacenter proxy, you will not be able to use SMTP servers effectively.


In blacklisted proxies because providers distribute one external IP to hundreds of users.


For example, one user has a virus on the computer and sends letters, the IP address falls into the SMTP black list (and correctly, there should not be mail servers on user computers, where should they be in a normal situation? User computers should not send letters, this is the way it works mail part internet).


In the case of hosting, which can be a mail server, everything is obvious, if the IP address is not resident, but belongs to the hosting, blacklists will protect against spamming from servers.


If Google / FB and others are banned, it’s not for the SMTP black list, but for the data center / hosting ip, which also has a low trust scrore

(you can check the trust score, for example, at https://getipintel.net/ )


You can see the type of IP to which the proxy belongs on the site https://proxyleak.com -> Extended version -> IP -> Type


Most IP verification services do not show and do not bind between types of IP addresses, because access to databases with types is many times more expensive than profit from the verification service itself or related products sold on it (for example, VPN)

I noticed that output IPs change automatically. I checked my settings and found that it was set up to change by time or HTTPs link (GET request).
Is 25 tcp port open? (SMTP) Is it possible to do mailings with your proxies?

At the moment (SMTP, tcp port 25) is closed on our proxies. Astroproxy is not suitable for SMTP mailing lists.

Perhaps we will add proxies for mailing lists later. Follow the news 'https://tele.click/astroproxy_info'

NAT technology at home and mobile networks


NAT technology at home and mobile networks. Why do ASTROPROXY have a high trust?


The essence of Astroproxy's success is that our proxies use the problem of lack of real / white IPv4 addresses.

Users of home and mobile Internet are given “gray” addresses of providers and there are always a lot of users behind one white address of the provider, due to NAT technology, the fundamental technology on which home and mobile Internet is built (and most networks with a large number of users), since each user You cannot issue a white IPv4 address.

Remote sites cannot see the "gray addresses" (the addresses are located behind the NAT provider), they only see the white IP addresses of the provider.

Accordingly, if a remote service, such as Facebook, LinkedIn, Instagram, Google, easily blocks your “individual proxy for $10, ultra-white and good,” simply adding it to the IP blocking list (since this is just a server address that no one else uses) , but this cannot be done with mobile and residential addresses, because not only the bot, spammer or account manager, but also ordinary users will suffer.

And the “individual” server proxies is a relic of 2007, maybe then they worked, right now, any large platform will block such an “individual proxy”, by the criterion that it belongs to the data-center / dedicated server / vds.

You can check the type of your proxies, your home or mobile address on the site https://proxyleak.com in the Extended Version -> IP address section.

If you see a datacenter there, then your proxies will be immediately banned at the first need, which cannot be said about residential / mobile addresses.

If you still have any questions contact the contacts below and we will answer about everything related to residential and mobile proxies.

Residential Proxy Choice Guide


A proxy server is an intermediary element between a user’s device and the end server, which lets through data that streams between the two in both directions. Proxies are used as tools for anonymity purposes, as they help to mask IP addresses. There are different types of proxy servers, and a rapidly growing number of proxy networks. Residential proxies are increasingly popular thanks to high level of anonymity. Although they are a little less speedy and less common than datacenter proxies, they tend to be safer and more trustworthy.


What is It?

Residential proxies are provided by commercial consumer-level ISPs, which are located in residential areas. These providers operate for homeowners. In fact, a residential proxy is a homeowner’s device (a PC, smartphone, etc.), which uses a kind of application with the functionality of a proxy server and is operated by a local commercial ISP. In turn, a proxy server is part of a globally operating proxy server network, such as AstroProxy. Every server has its own IP address, which you will be allowed to use once you connect to a residential proxy.


Why Use a Residential Proxy Network?

AstroProxy is a residential proxy network, which can show you ways around the limitations that may be imposed by main servers. Once a user connects via a residential IP, the public IP is no longer visible to a website he or she is visiting: it will be hidden behind the new residential IP address. This kind of disguise is helpful when there is a need for, to name a few:

Ad verification: advertisers want to be sure that their ads are visible and displayed well in different parts of the world. Likewise, IT users can verify that ads, which they see, are legitimate.

Accessing geo-restricted content: it is possible to connect to a residential IP and view websites, which are accessible to citizens of the country, in which this residential IP is located, but are not accessible in your country.

Circumventing price discrimination: some booking offices, hotels, etc., set higher prices for residents of some countries. AstroProxy will help you pick out an IP located in a country, whose residents are not discriminated by these companies, and buy a ticket or service at a fair price.

Web scraping: as developers collect information, they have to visit a website many times a day and get red-flagged as suspicious users. Once connected to a residential IP address, one can visit a website many times from different IPs, as if those were different users.

Social media marketing: marketers often create and use several accounts when promoting their brands via social networks, and get banned. Residential proxies can help you look more real to these websites and avoid red flags.


Where to Look for a Decent Residential Proxy?

One thing to be remembered is that residential proxies are more expensive than datacenter proxies. However, the advantages mentioned above may outweigh a less attractive price. Yes, residential proxies use quite a bundle of advanced technical solutions, and management of a good one is quite costly. 

There are lots of announcements and posts about cheap and even free residential IPs claiming to be able to make wonders. Most such proxies are low quality and not secure at all. Please, be very careful, because you may end up with not quite so good a thing as you have expected or even get scammed. Check user reviews and feedback prior to committing any sum to a service.

Please be sure that your residential proxy operates on a legal basis. Residential IPs are less widely spread, less attractive to scams and therefore are more trusted by websites than datacenter proxies. Whoever uses a residential IP, websites see them as real users, because they do belong to real users. Not infrequently, those so-called cheap residential IPs may actually be scammed datacenter IPs. As a result, you may end up paying more than you should, getting scammed and falling into disrepute with your ISP.

It is imperative that you pay attention to the speed of your connection. Residential proxies tend to be a little slower than datacenter ones. Slowdowns occur because it may take a bit of time for a provider to switch between IPs and finally choose a relevant one. This should not be a big problem. It is highly advisable to read users’ comments and feedback. This should help you understand how to minimize or avoid technical issues.

One of the best ways to ensure a fine result is choosing a network, which has been around for a while and has made a name. Some companies like AstroProxy are relatively young, but they have done a lot to prove that they are trustworthy. 


Creating Your Residential IP

One way to do that is to randomly pick an IP provided by a legitimate service (like AstroProxy) and test it with the help of the following tools:

  • RIPE – a European network coordination center, which distributes IPs in Europe;
  • ARIN – a center that is similar to RIPE, except it distributes IPs in the USA;
  • MaxMind, which provides a spectrum of IP intelligence services and tools, including geo-location and fraud detection.

Once you have checked your IP and find it in these registers, you can go further. Just like other reputable residential proxy providers, AstroProxy does not actually own residential IPs or inventories of these; therefore, it cannot sell them to anyone. What we do is address homeowners and rent their IPs, which are assigned to their devices.

The number of these rented IPs determines the range of a residential proxy network. By now, AstroProxy has received thousands of permissions from home owners in Russia, Ukraine, Belarus, Kazakhstan, France, Germany, to use their devices as residential IP servers.

AstroProxy stimulates homeowners by advertising an app that facilitates connection. It does not take a lot of effort for a developer to come up with an app: all they need to do is add the company’s code. Developers get a sum every time a home owner downloads and installs the app. Traffic can be routed via these devices when home owners are not using them. Since there are crowds of such residents, there is always one not using his or her device, so the system will switch to a free device almost instantly. 

Some may think that switching between IPs like this can make target websites feel suspicious. That is not the case with AstroProxy, because all residential IP owners within the network are real users. Therefore, changing IPs looks to these like more users are visiting them from around the globe, not like bot activity.  They just see no reason to red-flag them.


Conclusion

AstroProxy is a residential proxy network, which meets all basic criteria of the choice of a reliable provider:

  1. It is a legitimate network, which handles legitimate residential IPs only and therefore does not put a user at risk of scam and/or block.
  2. It embraces enough IPs to ensure quick switching between those and hence quick connection.
  3. It is a rapidly growing network that operates in several countries and is going to expand further.
  4. It offers a spectrum of services and an attractive price/quality ratio.
Residential and Datacenter Proxies: Which One is Better?


AstroProxy is a legal P2P residential proxy network, which is there to help users achieve a higher level of anonymity while looking for important information. Its main goal is to ensure that users obtain information without violating laws or someone else’s interests.


Why Use a Proxy

Every time you go online, browse, download/upload files, you leave fingerprints, which your ISP and visited websites see and by which they can identify and trace you. There are lots of things you may need to do, which they do not appreciate like, for example, visiting a site many times from different accounts. In this case you should not be surprised to find your account suspended or blocked one day.

Once you set up an IT connection, an IP address is assigned to your device (a PC, laptop, smartphone, tablet, etc.) Your ISP and websites that you visit see it every time you browse or do something online. If you spend a little while visiting a website from different accounts with the same IP address, the site will regard this as suspicious activity and block you. 

To overcome these barriers, users have to look for ways to mask their IPs, for example, with the help of a proxy server. It is a kind of intermediary server. Located between you and the target server, it lets data, which you exchange with the target server, pass through itself. Proxy servers (both datacenter and residential) are increasingly popular among users, who seek anonymity. These types of proxies have something in common, yet they are quite so different.


Residential IP Proxies

Residential IPs are ones that ISPs assign to home owners once they connect to the Internet. The trick is that you can connect to such an IP and use it as a proxy server to conceal your real IP behind it. One you have done so, the target website will see this residential IP, not your real one. If you have signed up with a service like AstroProxy, they can arrange for you to connect to a different IP at a time. Now you can harvest information from websites via different IPs without looking suspicious to website owners.


Datacenter IP Proxies

Basically, datacenter proxies serve the same purpose as residential proxies, which is hiding a real IP behind one provided by a datacenter. But unlike residential proxies, datacenter proxies are not owned by ISPs. When you go online vial a datacenter proxy, your target site will see the datacenter’s IP, not your real one. Also, they will see some data about the datacenter’s owner (usually a company). Astroproxy can help you safely connect via a datacenter proxy as well.


Who Uses What?

As follows from the above, both datacenter and residential proxies are used to improve anonymity, yet in different ways and for different purposes. Particularly, they help to actually trick websites into thinking that you are a different person.

For those who would like to just know more about certain things and not intent on any malicious acts, residential proxies appear to be a better option. Their striving for anonymity usually lies within a scope of non-threat activities, such as digging adequate prices for goods and services and thus avoiding discrimination. It is hardly a secret that many companies (hotels, booking offices, online stores, etc.) track potential buyers’ IPs, figure out their location and set discriminative prices for residents of some regions.

Also, residential proxies are favored by those who just need to dig information for business purposes. If the target website spots multiple visits from different accounts with the same IP or browser parameters, they may deliberately direct the user to a page with misleading information or block access completely. They do so for fear of competition. From a legal standpoint, browsing like this does not constitute an offence. Masking a real IP behind one or several residential IPs tends to be effective. Finally, residential IPs look to websites as regular users and therefore do not raise flags. However, residential IPs are more expensive and less widely spread than datacenter IPs. 

It is a well-known fact that not all users are trustworthy, and quite so many of them want to secretly access websites for malicious purposes like spamming, data stealth, etc. Most of these bad boys and girls rely on datacenter IPs. This has earned datacenter proxies a bit of notoriety, which makes the majority of websites want to scrutinize anyone trying to access them and showing signs that they are using a datacenter IP.

It turns out that there are just two big differences between residential and datacenter proxies:

  1. Who owns it (an ISP and a business respectively)
  2. Who uses it and why

The second one raises a bit of ambiguity, because datacenter IPs have become notoriously attractive for hackers, and many websites double-check on users, who they have identified as datacenter IP users.  They are more popular because there are more such proxies available and they are cheaper. Ironically, this reputation-based legitimacy seems to be a good reason to believe that a residential proxy is a more promising option.


Why Use Residential Proxies with AstroProxy?

As mentioned above, residential proxies have a better reputation, because hackers find them expensive and not easy to handle. This alone is quite a reason to get a residential IP, because you will not get flagged. 

This does not mean that your using of a datacenter IP will automatically send your name to a ban list. It all depends on the quality and reputation of your proxy. If it has a clean record, your target website will not take any action against you. Not all datacenter IP users are hackers! However, nowadays it is quite advisable to use high quality fingerprint masking.

AstroProxy is a rapidly growing provider of residential IP connections. Our proxies have all the advantages mentioned above, and we offer the following opportunities:

  • Running several accounts, not just one, at the same time. AstroProxy provides real residential IP addresses, which are set up to handle a variety of operations. This allows for cross-platform account management without any possibility of geographic discrimination. The function enables easy targeting of audience in a specific country, region, city, etc. All IP addresses will work independently, so websites won’t see any reasons to suspect you of ill intentions.
  • Market research. Residential IPs help users view adequate prices for goods and services. Not uncommonly, businesses track potential clients’ IPs and run discriminative pricing policies against some categories of buyers. AstroProxy will help you evade this kind of discrimination and adequately evaluate current market conjuncture, outline an appropriate pricing strategy and compete successfully (if you are running a business online).
  • Copyright protection. An ability to properly mask an IP allows you to monitor websites, which you suspect of using your copyrighted content without your permission. Once you get the needed information, you can use protection tools to block or redirect intruders without their knowledge.
  • Ad verification. With the help of an anonymous residential IP you can check ad links for consistency, ensure their proper placement and block those that have been placed for nefarious purposes. 
  • SEO optimization. AstroProxy will help you connect via individual IPs and collect reliable SEO data in any location.

Summing it up

Here is a brief sum-up on what datacenter and residential IP proxies are and why a residential IP is a better option in many ways:

  • A datacenter proxy is run by data center, which is owned by a business, not an ISP provider. A user who connects to this kind of proxy gets a new IP-address, which appears on a target website. The website’s security system will see this IP, not the user’s real one. By this IP-address, the website can tell some data on the datacenter and its owner, identify the type of proxy (datacenter proxies are popular among hackers) and take steps to protect themselves. The reputational risk is the biggest weak spot of all datacenter IPs.
  • A residential proxy is provided to a home owner by an ISP. It masks a user’s real IP-address in the same way as a datacenter proxy. A website visited via a residential proxy will see the home owner’s IP-address, nut the user’s real one. Because home owners are actually ordinary users (hackers do not use residential IPs), website owners are less suspicious about them.

Our proxy network operates on a legal basis and guarantees stable access to whatever information you need. We provide quick access to residential proxies located in Russia, Belarus, Ukraine, Kazakhstan, Germany and France.

Residential Proxies: General Information


What is a proxy?

To understand what a residential proxy is, it is necessary to go back to the definition of the term “proxy.” It is a kind of intermediary component (server) that provides for connection between a PC or mobile device and the global network. It mediates traffic between end users and Internet resources, which they browse for. When users request access to a website, they send data through the proxy to the website. Once they have gotten access, the target website returns data via the proxy to users, so they finally see what they want to see. 

Proxies are increasingly sophisticated and functional: they can be set up to permit or restrict access to particular resources. They play a crucial role in providing privacy and securing users’ data against hacks. 

What is an IP address?

An IP address is a unique combination of digits, numbers and dots, which is assigned to every Internet user, and by which ISPs can identify users and their devices. With their help, ISPs track users’ every step they make online: they see all sites visited, files downloaded/uploaded, their location, etc. In combination, this information allows them to determine your device’s type, OS, browser preferences, and other things, which you may not want to share.

The downside of it is that third parties can access this information. In authoritarian countries governmental authorities can legally collect this data from ISPs. Not infrequently, users face difficulty accessing foreign resources, because they may geo-block users from particular countries. 

Also, users, who need to scrape data from other websites and/or deal in SEO optimization, may get flagged by these websites. This happens when users try to access sites from different accounts while using the same IP address, run social media bots, etc.  There are, however, ways around these barriers. 


Difference between Residential and Datacenter Proxies

Datacenter proxies are provided by data centers, and they do not refer to particular ISPs. Therefore, websites and resources cannot tell an ISP by a user’s IP address. Datacenter IPs are more available and popular, because many users find it easier to hide their IP addresses with the help of datacenter proxies.

A residential proxy provides a residential IP address, which, in turn, is assigned by an Internet Service Provider to a homeowner. More specifically, it is an IP assigned to a device (a smartphone, laptop, PC, tablet, etc.), which serves like a proxy server and is connected through a commercial ISP. The residential IP-address will be attached to this device and it will reflect its physical location. Every time a user changes residence, he or she gets a new residential IP address.

Your real IP will be hidden behind this residential IP; it is the latter that will be visible to the target website. Residential IPs look quite so real to websites, so they see no reason to block them. Besides, providers of residential IPs do not have inventories of private IPs and therefore cannot sell them to third parties.

There is hardly telling which one is better. Each of the options is good for a particular set of purposes. The choice depends on individual goals and preferences. Residential proxies are not directly intended for hiding users’ identities and therefore have a better reputation than datacenter proxies, which are popular among hackers.


Who Wants to Use a Residential Proxy?

Many users choose residential proxy networks when they need to make their IP addresses invisible for websites, which they visit. This really works for those who wish to parse and scrape data from websites with the help of bots. Particularly, residential proxies are great for ad verification, collecting pricing data and social media management. 

Because residential IP addresses are assigned to devices, they look like ordinary users to websites and are less likely to be blocked. However, search engines allow only a limited number or requests from a particular IP, which you should not exceed. If you do, you still may get blocked.

Also, providers offer residential rotating (backconnect) proxies, which will help you hide your IP behind several proxies, not just behind one. Every time you go online, you will be connected to a different proxy. They switch between themselves at brief intervals (5 to 10 minutes), so your IP-address will change before a target website identifies and bans you for too many requests.


Finding a Decent Provider

There are lots of residential proxy networks, and choosing a trustworthy one can be a challenge. Many of these companies offer free connection. However, it is not advisable to use free services, because many of them sell users’ personal data left and right, and users’ accounts get hacked shortly after that.

Astroproxy is a rapidly growing residential proxy network with a reputation of a conscientious and reliable provider. We offer a number of plans that suit users with different needs, goals and financial capabilities. Users can make your choice based on expected traffic usage and find a residential proxy in any of the countries within our scope: Russia, Ukraine, Belarus, Kazakhstan, Germany and France.